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AI meeting note-takers compared: what happens to your recordings
Tools that join a call, record it and write the notes. They hold the most sensitive material a small business produces in a normal week: what clients and staff say out loud.
| Tool | Our rating | What our profile says first about training on your data | Profile last verified |
|---|---|---|---|
| Otter.ai | 5 of 5 (Free/Pro pending litigation outcome) / 3 of 5 (Business/Enterprise) | “Free and Pro: De-identified training is the default” | 6 Oct 2026 |
| Fathom (meeting AI) | 3 of 5 (Free/Premium) / 2 of 5 (Team Edition with custom contract) | “Fathom trains its OWN models on de-identified customer data by default. Opt-out is available but must be switched on.” | 3 Oct 2026 |
| Granola | 4 of 5 (Free/Business, training on by default and no disclosure to other participants) / 2 of 5 (Enterprise Workspace, training off by default) | “Basic and Business: TRAINING ON BY DEFAULT.” | 3 Oct 2026 |
| ZoomMate (Zoom) | 2 of 5 | “NO TRAINING ON CUSTOMER COMMUNICATIONS CONTENT BY DEFAULT.” | 13 Sep 2026 |
Each row is taken live from that tool's profile, so a correction there shows here at once. The training column quotes the profile's own opening line word for word; the full section, with the plan-by-plan detail and the vendor documents it rests on, is on the profile. Ratings are our opinion, on the scale explained in our methodology. On the current 1 to 5 risk rating, 1 is the lowest risk. Vendors change their terms, so check the date and the vendor's current documents before you rely on a row. General information, not legal advice.